Windows 2012
We offer Microsoft Windows Server 2012 as an add-on to your dedicated server and VPS at favorable rates.
Ordering the Windows add-on
To install Windows Server 2012 on your server, please order the corresponding Add-on via the Console. Here you will also find the terms and conditions.
Following the order, installation is carried out on your server automatically. You will receive notification by email once this has been successfully completed.
Remote Desktop access
Subsequently, it is possible for you to connect to your server with full Administrator rights using a Remote Desktop client. Most Windows variants are delivered with a Remote Desktop (rdp) client, found under Start -> Program -> Accessories. On Linux, please install the rdesktop package or one of the many alternatives. Windows is delivered with the program mstsc though alternatives such as Terminals can be used.
To log in, please use the user name "Administrator" and the password you chose when ordering the installation or add-on.
Change password with first access
The first time you login, Windows will ask you to change your initial password. This is for server security reasons. Please choose a good password that is not easy to guess.
Software RAID 1 / drive mirroring
Windows 2012 enables you to join several installed drives into a Software RAID 1 (mirroring), so that in the event of one drive failing, all data are still stored on the second drive.
When you order a Windows server from us, it is automatically equipped with mirroring for the first two drives.
Setting up a software RAID in Windows 2012 is similar to setting it up in Windows 2008 R2. Instructions on how to set up a Software RAID in Windows Server 2012 can be found here: Windows Server software RAID
Install Internet Information Server (IIS)
We have compiled a short how-to guide to enable you to easily install the Internet Information Server (IIS). The configuration of IIS is also the same as with Windows Server 2008 R2, and the guide can be found here: Windows Server IIS installation
Windows Recovery Environment / Recovery Console
Should the Boot loader or Boot sector need to be repaired or should, for example, a complete backup of a previously made backup be loaded from the backup space, the Windows Recovery Console (Recovery Environment / RE) is useful.
Legacy
First, you should order a remote console access and ask to have the Windows Recovery Environment pre-loaded, so that you have direct access to your server monitor and keyboard. The technicians will restart the server and it will boot the Windows RE via the network. As soon as Windows has loaded, a graphical interface will appear with instructions for you to follow.
UEFI
With an UEFI installation the Windows Recovery Environment can not be loaded via PXE. In this case, the techniciains provide a remote console access with a USB stick with Windows RE.
Frequently asked questions / FAQ
Forgotten password
If you have forgotten your Administrator password, you can have your password reset via a Support Request in the Console.
Reset service
The behaviour of Windows is such that CTRL+ALT+DEL only triggers the Authentication Dialogue Box. Consequently, the "Send CTRL+ALT+DEL" function of our Reset Service is unfortunately not able to restart the server at this point. A hardware reset should, however, still work as intended.
Windows Update Service
For technical reasons, the Windows Update Service for our Windows Installations is set so that updates can only be downloaded and not installed.
In order to change this, you need to adjust the Registry. To start this, enter the command "regedit" in the Run dialogue.
Navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\Polices\Microsoft\Windows\WindowsUpdate\AU" and set the "AUOptions" key to 5.
Now you can adjust the update function in the control panel.
Windows Backup Service
Should the Windows Backup Service (feature) need to be used together with the backup space, a user should be set up on the local system, which has the same name as the Backup Account. This user should then be entered as a member into the "Backup Operators" group.
Use of own licenses
We take part in the Microsoft SPLA Program. The Windows License made available to us is thus an SPLA License. The combining of clients´ own Microsoft licenses with the Tu Cloud Server SPLA License would have to be put in writing (contract), as the client would have to commission Tu Cloud Server to host the product. Furthermore, the deployment of an own Microsoft license would not be possible in every case (e.g. for terminal server licenses). Therefore, in view of the increased administrative time and effort that would be involved, we have chosen not to permit the combining of licenses. Hence, the use of own Microsoft licenses on a Windows operating system leased from us is not possible.
However, a client is able to install their own Windows version, using their own license. It is possible to install Windows via console access.
Included license for Hyper-V in the Standard Edition
As part of our SPLA license you have an additional license for use on a Hyper-V instance when using the Standard Edition. You can use this as follows:
- Order an additional single IP via Console (for subnets see Windows Server 2012 Subnet)
- Make a note of the virtual MAC
- Create a new instance
- Add the Legacy Network Adapter and assign the MAC
- Start the instance and let it boot via PXE
- If successful the Tu Cloud Server PXE Boot Menu will appear (blue logo)
- Activate the Windows installation via customer console for the additional IP
- Boot the instance via PXE again, and instead of the Tu Cloud Server menu the installation of Windows is started. Once the standard login screen appears you can use the instance
.Net 3.5 (Windows 2012 R2)
In some rare cases .NET (dot net) 3.5 cannot be installed via Windows Update.
In order to install it please choose "alternate source" during the installation and redirect to the Windows installation media which can be downloaded from our mirror:
Windows 2012 R2 ISO
- insert Windows Server 2012 R2 DVD or iso to D drive.
- Open Add Roles and Features Wizard
- Select .NET Framework 3.5 Features and then click next
- Select Specify an alternate source path link in the Confirm installation selections screen.
- Path: D:\Sources\SxS and then click OK
- Finally click Install button
